Workshop Software blog
Discover what makes the top workshops tick — product updates, operations tips and owner stories.
27 July 2026
Get Paid Upfront: Introducing Customer Deposits
Chasing money after a job’s already done is one of the most avoidable sources of stress in running a workshop. Big jobs, custom parts on order, a customer you’ve never met before… All of it gets easier the moment you build in one simple habit: get paid something before you start. That’s now built straight […]
19 June 2026
How to Get More From Every Hour With WorkshopData
William Ward, Product Specialist at Workshop Software, recently hosted a free 30-minute webinar walking workshop owners through one of the most powerful tools in their kit — WorkshopData. If you missed it, here’s what went down. What Is WorkshopData? If you’re running a busy workshop, every hour counts. WorkshopData is built specifically to help you […]
12 May 2026
Introducing WorkshopWeb: Your Professional Website, Live in 5 Minutes, Branded and Taking Bookings
Free lifetime access for Gold and Platinum subscribers who activate before 31 May 2026. From 1 June 2026, only Platinum plans are eligible. If you’re running a workshop, chances are your website situation is one of three things: non-existent, outdated, or something a mate built years ago that hasn’t been touched since. And honestly? You’ve […]
10 Apr 2026
Already Have a Workshop Website? Now It Can Take Bookings Too
Most mechanical workshops have a website. It’s got your logo, your services, your location, maybe a phone number and a contact form. It does the job — but it’s essentially a digital business card. That changes today. We’ve just released the Workshop Booking plugin for WordPress — and if your workshop already has a WordPress […]
20 Mar 2026
WorkshopData Just Got a Massive Upgrade: See What’s Inside Every Service
Workshop Data just got a major upgrade. See full service breakdowns, search vehicles by make and model, and access technical data from your mobile app. Already live in your system.
18 Mar 2026
Two-Way SMS is Here
Two-Way SMS Is Here — And It’s Going to Change How You Talk to Customers Stop playing phone tag. Start having real conversations. If you’ve ever spent 20 minutes trying to reach a customer to get approval on a job — leaving voicemails, sending emails, waiting — you already know the problem. And you already […]
13 Feb 2026
Mobile Job Card Checklists for Workshops
What Mobile Job Card Checkboxes Actually Do Workshop Software’s mobile job card checklist for workshops bring structure directly to the workshop floor. Instead of: Your technicians tick off tasks in real time — directly from their phone or tablet. Each job card can include: As each step is completed, it’s marked off immediately. No guessing.No […]
5 Feb 2026
How to Respond to Negative Google Reviews as a Workshop Owner (With Examples)
You’ve just opened your phone between jobs and seen it—a one-star Google review from a customer who’s unhappy with your workshop. Your stomach drops. After all the long hours you put in, this feels personal. But here’s the thing: how you respond to that negative review matters more than the review itself. Research shows that […]
30 Jan 2026
Two-Way SMS is coming
You’ve been asking for this — and it’s finally here. Two-way SMS has been one of the most requested and voted features in Workshop Software, and we’re excited to say it’s almost ready. Our team has been working behind the scenes to build true two-way SMS that works seamlessly inside Workshop Software — not bolted […]
30 Jan 2026
How Mechanical Workshops Can Get More Google Reviews (And Why It Matters)
In today’s digital age, your mechanical workshop’s online reputation can make or break your business. When someone’s car breaks down or needs servicing, the first thing they do is pull out their phone and search “mechanic near me.” What they find in those Google reviews often determines whether they call you or your competitor down […]
29 Jan 2026
Is Your Workshop Management System Costing You More Than It’s Worth?
The hidden price of “cheap” systems—and what it’s really costing your business You didn’t get into this business to become a software expert. You got into it because you’re bloody good with your hands. You can diagnose a problem in minutes that would take others hours. You can strip an engine, rebuild a gearbox, and […]
23 Jan 2026
Rob Hirst and Other Ramblings
Happy New Year. Before I get into what’s coming at Workshop Software, I just want to pause for a moment. Like many people, the start of this year has been a mix of emotions for me personally, including the passing of someone I’ve always looked up to — a personal hero of mine Rob Hirst […]
16 Dec 2025
Thank You for an Amazing 2025: Our Best Year Yet!
To Our Valued Workshop Software Customers, As 2025 draws to a close, the entire team at Workshop Software wants to extend a massive and heartfelt thank you. This year has been truly extraordinary, and it is thanks to your continued support, feedback, and partnership that we can confidently say 2025 has been our best year […]
16 Dec 2025
Stuck? Here’s the Easiest Way to Get Help Inside Workshop Software
We know you’re busy. You’re running a workshop, not a call center, and the last thing you need is to waste time hunting down an answer when you’re trying to get a job card out the door or run a quick report. That’s why we want to make sure you know about your secret weapon: […]
11 Dec 2025
Revolutionise Your Workshop Workflow with WorkshopData and the New Make/Model Search Coming Soon
Latest WorkshopData Update The modern automotive workshop demands speed, accuracy, and efficiency. Every minute spent searching for technical data is a minute lost on a service bay. That is why the seamless integration of WorkshopData—powered by industry-leading data from HaynesPro—directly into Workshop Software is a game-changer for mechanics and service managers worldwide. This powerful combination […]
26 Nov 2025
Mobile WorkshopData Preview
WorkshopData in the Mobile App There is something exciting coming real soon. Workshop data is going to be available inside the mobile app. Check out this real quick video to see some of the information that you can get at the palm of your hands while you are working in your workshop. The launch offer […]
27 Oct 2025
Workshop Data Sneak Peek
WorkshopData powered by HaynesPro Workshop Software is really excited to be very near to releasing WorkshopData. This is one of the most significant enhancements to Workshop Software ever. This really will set your workshop apart and take your workshop to the next level. WorkshopData is a technical tool that has a significant amount of technical […]
16 Sept 2025
Exciting new look for Inspections
Your customer inspections are getting a new look: Checkout this quick video on an exciting new element that is coming soon. With the new user interface we promised you that we would deliver some cool new things, and this is a preview of the inspections that your customers will see. We want to help you […]
1 Sept 2025
Get the Most from the New UI
Watch this important video about the new User Interface release due this month. Workshop Software has a brand new look that is coming in September. Along with the release is a brand new way that you can get help and guides on how Workshop Software works, which is going to make it so much easier […]
13 Aug 2025
The Workshop Success Summit
Limited spaces. VACC House Melbourne. Industry leaders. Come and join Workshop Software CEO James Mitchell, along with a number of other industry leaders at the Workshop Success Summit. There are limited spaces to this free event. You’re invited to the premiere Workshop Success Summit on Wednesday 3 September at the VACC House! 📍 Where: VACC […]
8 Aug 2025
Release Announcement
Some major updates are coming soon. Watch this important video for all the latest. Release Announcements including: and more. Also Explore Workshop Software Features Workshop Software Knowledge Base Workshop University
5 Aug 2025
User Interface Beta
New User Interface update is coming soon. Please watch this important video. Workshop Software are in the process of releasing a new user interface. We’ve acted upon your feedback, we’ve listened and we’ve implemented a whole host of improvements and changes to this new version. Please watch this video with all the details about what’s […]
24 July 2025
Workshop Data Release
Major Efficiency enhancement. Workshop Software Announces Seamless Integration with HaynesPro, Revolutionizing Automotive Workshop Efficiency We are excited to announce the successful integration of its platform with HaynesPro, a premier provider of technical information and automotive data solutions. This strategic collaboration empowers automotive workshops with unparalleled efficiency, accuracy, and customer transparency by directly embedding HaynesPro’s comprehensive […]
28 June 2025
End of Financial Year Update
Important information for a successful end of year, plus some other exciting updates. A quick update about the end of financial year if you’re in Australia. That’s just about to happen. But, also, there’s some general important things that, stick around to, get some insights into what’s going on and what’s coming. First up, […]
16 May 2025
Workshop Pay Online Text or Email Payments
Payments just got a lot easier and quicker. Check out this quick video. If you’re running a busy automotive workshop, chasing payments is the last thing you need. That’s why one of the most valuable features inside Workshop Software is online payments through Workshop Pay. It’s fast to set up, easy to use, and gives […]
16 May 2025
WorkshopPay Terminal Integration Demonstration
Terminal payments that are quick and easy. Check out this quick video. In this video, you see something really exciting—Workshop Pay and how you can now take terminal payments directly in your workshop. It’s simple, seamless, and designed to save you time while giving your customers a smooth payment experience. Let me walk you […]
7 Apr 2025
Is your warranty void if you don’t take your car to the dealership?
The new car dealership industry REALLY want you to believe that your warranty is void if you don’t take your car to the dealership, but us this is true…. But it isn’t! Competition and consumer law states that you can take your car to an independent repairer without impacting the manufacturers new car warranty. So […]
7 Apr 2025
How Tech and Automation Can Make Your Business Eco-Friendly
Technology has long changed the way we do business. The most recent scenario that truly highlighted its impact was the COVID-19 pandemic when many businesses thrived by pivoting online. It’s also through technology that they’ve applied work-from-home or hybrid work setups to keep their operations afloat. Automation is just one of the many aspects of […]
7 Apr 2025
Common Repair Scams Targeting Seniors and How to Avoid Them
The prevalence of car repair scams is higher among the elderly because of their financial disposition and age-related problems. Money lost to repair scams can take a very long time to recover. Let’s review some statistics on car ownership: Most seniors quit driving due to issues with health and aging (e.g., poor vision). On average, […]
7 Apr 2025
A Guide to SaaS Security and Creating a Data Breach Response Plan
Small and medium businesses typically lack the budget for robust cybersecurity measures, making them easy targets of cybersecurity attacks. In fact, a Verizon report reveals that 43% of cyberattacks specifically target small businesses. The consequences of a data breach can be fatal to these small businesses. The average cost of a data breach for companies with fewer than five […]
30 Jan 2025
Welcome to Workshop Software
Welcome to Workshop Software, the most cost effective and modern way for you to streamline your workshop. Using the latest on-line technology, Workshop Software is Australia’s first Web-Based software designed specifically for the Automotive Industry. With over 30 years experience in Automotive Software, the team at Workshop Software realised that there was an important need to […]
12 Aug 2024
Major Phone App Update
There is a brand new update to the phone app that will give you even more power when handling your jobs and invoices, plus improved communications with your clients. Check out this quick video. Building on Last Release Last month we released a major refactoring of the phone app and we promised we would […]
13 May 2024
Mobile App Update Release Sneak Peek
Mobile App Update Release An exciting new update is coming very soon. Checkout the announcement video below for more details. Now includes iPad and Android Tablet support! Mobile App Update Release We’ve re-factored the whole app to ensure the latest and greatest use of technology is used in the mobile app. Last year we […]
2 Apr 2024
Unlocking Efficiency: Last Quarter Feature Updates
In the fast-paced world of workshop management, staying ahead of the curve is paramount. As we reflect on the achievements of the past quarter, we’re thrilled to unveil a plethora of feature updates that have improved the way our customers operate. From major enhancements to minor tweaks, each innovation has been meticulously crafted with one […]
18 Jan 2024
January 2024 Release Announcement
Release Announcement There is an update coming in the week of 22 January 2024. Announcement Video Check out this quick video to see just some of the cool new features. Features included in this Update There will be more details and documentation coming next week. Also Explore Workshop Software Features Workshop Software Knowledge Base […]
2 Jan 2024
Mobile App 2.0 Official Release
The new Workshop Software Mobile App is now live. We’ve re-created the mobile app to deliver you more functionality in an easier to use interface. Demo Video Check out this quick video to see just some of the cool new features. This update is a new standard for the Workshop Software mobile app, with […]
21 Oct 2022
How to Start a Mobile Mechanic Business
If you’re thinking about becoming an auto mechanic or opening your own repair shop, there are a few reasons why having a mobile shop, as opposed to a traditional brick-and-mortar garage, could be a better option. Here are some reasons why you should have a mobile mechanic shop: In addition, if you are planning to […]
21 Oct 2022
What Permits Do I Need to Open a Mechanic Shop?
You might want to open your own auto repair business, but have no idea where to start when it comes to obtaining the necessary permits. The process of applying for a licence and navigating legal intricacies can be tricky. Permits will almost always vary depending on your state and local laws, and there are a […]
20 Oct 2022
7 Reasons You Need a Software for Your Automotive Repair Shops
If you operate an auto repair business, you know how crucial it is to invest in the right equipment to get your work done. Auto technology is developing, so your auto repair shop software should too. The goal is to keep your service technician from performing manual duties, like taking notes or running to the […]
20 Oct 2022
How Much Does an Owner of a Mechanic Shop Make?
On average, your boss’ salary as a mechanic in Australia is at least four times more than yours if you just started working in the field. Although even if you just finished training school, you can easily find work as a mechanic in Australia. Your starting salary is usually lower than the average salary for […]
27 Oct 2021
Starting a Mechanic Shop? Four Things to Consider
Starting a Mechanic Shop? Four Things to Consider If you’re a skilled and experienced mechanic but have grown tired of working for someone else, starting your own mechanic shop could be a great move. You’ll have the freedom and flexibility to manage your shop the way you want, and you’ll retain 100% of workshop profit—but […]
8 July 2021
How to Manage a Tire Shop: 3 Steps to Success
Technical knowledge can only get you so far in the highly competitive tire sales industry. A lot more goes into building a successful tire business, and while there’s no perfect formula that will guarantee success, there are a few things that every successful tire shop does well. If you want to know how to manage […]
2 Apr 2017
Must see new tool that will change the way Workshops communicate with customers
Auto Inspection Software Tool Must see new tool that will change the way Workshops communicate with customers Want to provide better service to your customers? Be More professional? Get more work? Be more efficient? Auto Inspect from Workshop Software gives you just that. Create easy to use, great looking vehicle inspections that can be easily […]
29 Feb 2016
Workshop Software Android App – Streamline your workshop
Here at Workshop Software we are continually improving and innovating in our quest to provide more and more value to our clients. A major step forward in this new level of innovation is a FREE Android Phone App that allows you to increase your efficiencies in your Workshop. The app will allow mechanic’s to set […]
7 Apr 2015
Capricorn Member Sign Up Process
Workshop Software work closely with the team at Capricorn and are proud to be a Capricorn Preferred Supplier. If you are a Capricorn Member, all you need to do is take out the FREE 14 day trial as normal, which can be accessed from this link https://workshopsoftware.com/get-started/ (or click the Try it Free button at the top of […]
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