Online Bookings Diary Feature – How to Set Up and Manage

This guide explains Workshop Software’s online booking feature, which allows your customers to book appointments any time, from anywhere.

Please note: This feature is available exclusively to Gold Subscribers. If you are not yet on the Gold Subscription, click on your dashboard and select Upgrade to access this feature. Alternatively, contact your Account Manager for assistance.

Steps to Set Up and Manage Customer Online Bookings

1. Access Public Booking Settings

Navigate to Settings > Public Booking to begin setting up your online booking feature:

![Workshop Software screen showing access public booking settings navigate to settings > public booking to begin…”>

2. Configure Appointment Types

Set up appointment types that customers can choose when booking. Ensure you:

Define Estimated Hours (must be greater than 0).
Use a valid Workshop Software Labour Product item code.
Provide a clear Description for each appointment type.

Refer to this guide on